How to purchase from abroad

Our e-shop offers a wide range of smaller aids for persons with visual impairments. These include special aids for self-care, home, education, orientation and also entertainment. We are based in the Czech Republic, but we can deliver to any country in Europe. Below you will find information on how you can order from us outside the Czech Republic.

Buying from European countries outside the Czech Republic and Slovakia

We recommend ordering via e-mail.

  1. Choose the goods from the offer on our e-shop. Only the Czech version is available, but you can use automated translation options available e.g. in Google Chrome or Microsoft Edge.
  2. Send your enquiry for the selected goods to eshop@tyflopomucky.cz. In your enquiry, please include for each item its identification code, name and desired number of pieces, as well as your billing information and delivery address.
  3. On the basis of your enquiry, we will send you a binding quotation for the requested goods by e-mail, including delivery terms and shipping to your country.
  4. If you then confirm your order, we will deliver the goods to you according to the stated conditions after payment by bank transfer is credited to our bank account.

Any requests of a commercial nature (requests for quotations, orders, etc.) should be sent to eshop@tyflopomucky.cz. Questions regarding technical problems with the e-shop should be directed to podpora@tyflopomucky.cz.